1. To install the Duo Mobile app on your mobile phone or tablet, go to the AppStore or Google Play Store and search for Duo Mobile.
  2. Download and install the app by following the provided steps


I have received an email from Duo Security Enrollment (no-reply@duosecurity.com), what do I do with it?

The email states that RSU, as an organization, is now using the Duo Security tool to make connecting to RSU systems even more secure. It's best to register your account if you use your computer and phone separately.

To register your Duo account, click the link on your computer and follow the steps:

1.

Clicking on the link opens the following window.

Click Next to start your registration.

2.

Some statistics about data breaches.

Click Next.

3.

The best way to protect your identity is with two-step verification using your phone or another device.

Click Next.

4.

Choose your preferred verification method:

  • Duo Mobile allows you to get verification notifications in your mobile phone
  • Security key is a USB key provided by RSU - it is an alternative to Duo Mobile that is available only after confirmation from your manager.

It is recommended to use Duo Mobile.

5.

If you chose Duo Mobile the next step is to provide your phone number.

If you do not want to share your phone number you can click on "I have a tablet" - it will also work on mobile phone.

6.

If you chose to provide your phone number, confirm it is correct by clicking "Yes, it's correct". You will land on this screen.

If you chose "I have a tablet" you will see this screen straight away.

At this step you need to download and install Duo Mobile app. Go to AppStore or Google Play "Store" and search for Duo Mobile. After successful installation click Next. 

7.

At this step you will see a QR code. You must scan it with your phone or tablet that you used to install Duo Mobile. 

  • Open Duo Mobile app
  • Click on "+" in the upper right corner
  • Choose "Use QR code"
  • Scan the QR code
  • Choose your account name. By default it will be "Riga Stradins University"

8.

After that you will see a message about successful registration.

Click Continue.

9.

DUO is successfully connected. You can close your browser tab.

Please keep in mind that after successful registration it can take some time before you will be asked for DUO at RSU system logins.