Dienesta viesnīcu pārvaldības sistēmas lomas ir aprakstītas zemāk esošajā tabulā:
Accommodation funkcionalitāte / Loma | Administrator | Accommodation-Admin | Accommodation-Finance | Accommodation-HouseKeeping | Accommodation-Maintenance | Accommodation-Porter | Accommodation-Tutorial Office | Conference-Admin |
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Lomas apraksts | This role is specifically for clients which have licenced Optime Accommodation and/or Optime Conference. This role is the system administrative role to manage the access and configuration across Booker, Optime Accommodation and Optime Conference. | This role is the main administrative role within Optime Accommodation enabling users to set up accommodation rooms, charges, occupants and licence agreements. The ‘Accommodation-Admin can also view and complete tasks other ‘Accommodation’ user roles can complete. Accommodation-Admins cannot configure service rules or set up users. This can only be configured by Service Managers or Administrators. | This role is the main Financial role within Optime Accommodation enabling users to report and view financial information relating to bookings. | This role is for house keeping/room cleaning staff. Designed primarily for use on mobile devices, this role enables to report issues with rooms and set the cleanliness status of the room prior to occupants being able to check in to the room. | The role provides maintenance teams with views on bookings in accommodation rooms and event bookings. Maintenance teams are also notified of issues which are reported by the housekeeping teams. | A role for porters, reception and front of house teams which provides details on the arrival and departure of occupants. This role generally updates bookings when occupants arrive and depart so other teams such as housekeeping know which rooms are occupied or when occupants have departed. | The is a specialised role for specific workflows where occupant requests require ‘pre-approval’ before being actioned by accommodation administrators | This role is the main administrative role within Optime Conference enabling users to set up conference rooms and charges (including Delegate rates and packages). This is the only role dedicated to the Conference module and is the only role able to create a full Event Booking. Conference-Admins cannot configure service rules or set up users. This can only be configured by Service Managers or Administrators. |
Requests | Requests include vacation accommodation requests made by occupants either through the self service portal or directly within the administrative teams | Ability to view requests including vacation accommodation requests made by occupants either through the self service portal or directly within the administrative teams | - | - | - | Ability to view requests including vacation accommodation requests made by occupants either through the self service portal or directly within the administrative teams | ||
Occupants | List of all occupants which can be offered accommodation | List of all occupants which can be offered accommodation | List of all occupants which can be offered accommodation | List of all occupants which can be offered accommodation | List of all occupants which can be offered accommodation | List of all occupants which can be offered accommodation | ||
Accommodation | A calendar view which displays all accommodation the status of bookings or the housekeeping status of the rooms, In this view it is possible to report on occupants within rooms on the date the report is generated or for a given date range, Make bookings within accommodation spaces. | A calendar view which displays all accommodation the status of bookings or the housekeeping status of the rooms, In this view it is possible to report on occupants within rooms on the date the report is generated or for a given date range. | A calendar view which displays all accommodation the status of bookings or the housekeeping status of the rooms, In this view it is possible to report on occupants within rooms on the date the report is generated or for a given date range. | A calendar view which displays all accommodation the status of bookings or the housekeeping status of the rooms, In this view it is possible to report on occupants within rooms on the date the report is generated or for a given date range. | A calendar view which displays all accommodation the status of bookings or the housekeeping status of the rooms, In this view it is possible to report on occupants within rooms on the date the report is generated or for a given date range. | A calendar view which displays all accommodation the status of bookings or the housekeeping status of the rooms, In this view it is possible to report on occupants within rooms on the date the report is generated or for a given date range. | ||
Porter | A view providing details of occupants checking in and out on specific days or within a specific date range. This view enables Porters or Front of house teams to check occupants in and out of bookings. There is also the capability to report on these bookings. Where clients do not have dedicated housekeeping teams with access to the housekeeping module the housekeeping status of accommodation can be updated in this view | A view providing details of occupants checking in and out on specific days or within a specific date range. There is also the capability to report on these bookings. | - | A view providing details of occupants checking in and out on specific days or within a specific date range. This view enables Porters or Front of house teams to check occupants in and out of bookings. There is also the capability to report on these bookings. Where clients do not have dedicated housekeeping teams with access to the housekeeping module the housekeeping status of accommodation can be updated in this view | A view providing details of occupants checking in and out on specific days or within a specific date range. This view enables Porters or Front of house teams to check occupants in and out of bookings. There is also the capability to report on these bookings. Where clients do not have dedicated housekeeping teams with access to the housekeeping module the housekeeping status of accommodation can be updated in this view | A view providing details of occupants checking in and out on specific days or within a specific date range. This view enables Porters or Front of house teams to check occupants in and out of bookings. There is also the capability to report on these bookings. | ||
Housekeeping | Designed primarily for use on mobile devices, this role enables to report issues with rooms and set the cleanliness status of the room prior to occupants being able to check in to the room. | - | Functionality which enables users to report issues with rooms and set the cleanliness status of the room prior to occupants being able to check in to the room. | - | - | |||
Notifications | This view provides in-app details of actions that have and need to be completed by occupants. | This view provides in-app details of actions that have and need to be completed by occupants. | This view provides in-app details of actions that have and need to be completed by occupants. | This view provides in-app details of actions that have and need to be completed by occupants. | This view provides in-app details of actions that have and need to be completed by occupants. | This view provides in-app details of actions that have and need to be completed by occupants. | ||
Set Up | This enables administrators the functionality to create the Academic and accommodation year and associated licence agreements and terms & conditions, for the various occupant types. | - | - | - | - | |||
Charge Items | Administrators can create charge items which can be used to calculate the financial costs for Accommodation Rooms and adhoc items chargeable to occupants. | Administrators can create charge items which can be used to calculate the financial costs for Accommodation Rooms and adhoc items chargeable to occupants. | - | - | - | |||
Student Charges | Capability to report on financial charges created for students and generate exports which can be imported into Financials systems (Sage). | Capability to report on financial charges created for students and generate exports which can be imported into Financials systems (Sage). | - | - | - | |||
Rooms | Ability to manage accommodation room stock including creating, deleting and updating information. | - | - | - | - | |||
Reports | The ability to report and download reports containing information on the housekeeping status of rooms | - | - | |||||
Event Calendar | - | - | - | A calendar view which displays all Event booking sand the rooms they are in. | A calendar view which displays all Event booking sand the rooms they are in. | |||
Bookeshelf Overview | - | - | - | - | A view which lists all the event bookings within a given period and see a summary of those Events.
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